PRIVACY POLICY

Last Updated: 3/7/2025

BRP Enterprises ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

Personal Information You Provide: When you contact us, request a quote, schedule a consultation, or engage our services, we may collect:

Name

Email address

Phone number

Mailing address and property address

Project details and service requirements

Payment information (processed securely through third-party payment processors)

Any other information you voluntarily provide

Information Collected Automatically: When you visit our website, we may automatically collect certain information, including:

IP address

Browser type and version

Operating system

Pages visited and time spent on pages

Referring website

Date and time of your visit

Device information

Cookies and Tracking Technologies: We may use cookies, web beacons, and similar technologies to enhance your experience on our website, analyze site traffic, and understand where our visitors come from. You can control cookie settings through your browser preferences.

2. How We Use Your Information

BRP Enterprises uses the information we collect to:

Respond to your inquiries and provide customer support

Provide estimates, quotes, and consultations

Schedule and perform services at your property

Process payments and send invoices

Communicate with you about your project, including updates and scheduling

Send promotional materials and newsletters (with your consent)

Improve our website, services, and customer experience

Comply with legal obligations and protect our rights

Analyze website traffic and user behavior

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:

Service Providers: We may share information with trusted third-party vendors who assist us in operating our business, such as:

Payment processors

Website hosting providers

Email marketing platforms

Customer relationship management (CRM) systems

Subcontractors working on your project (with your knowledge)

Legal Requirements: We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, safety, or property, or the rights, safety, or property of others.

Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

4. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Project-related records may be retained for the duration required by California construction and business regulations.

6. Your Rights and Choices

California Residents (CCPA Rights): If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA), including:

Right to Know: You may request information about the categories and specific pieces of personal information we have collected about you.

Right to Delete: You may request that we delete your personal information, subject to certain exceptions.

Right to Opt-Out: You have the right to opt out of the sale of your personal information. (Note: BRP Enterprises does not sell personal information.)

Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise these rights, please contact us using the information provided below.

Marketing Communications: You may opt out of receiving promotional emails from us by clicking the "unsubscribe" link in any marketing email or by contacting us directly. Please note that you may still receive transactional or service-related communications.

Cookies: Most web browsers allow you to control cookies through their settings. Please note that disabling cookies may affect the functionality of our website.

7. Third-Party Websites

Our website may contain links to third-party websites, such as social media platforms, industry associations (Napa Valley Grapegrowers, NFPA, Lafayette Chamber), or product manufacturers (Vulcan Vents, Wildfire Defense Mesh, Madronus). We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 18, we will take steps to delete that information promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the updated policy on this page with a revised "Last Updated" date. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

BRP Enterprises Martinez, California Phone: (925) 322-1440 Email: [email protected] Website: https://brp-enterprises.com